Per Diem Patient Access & Registration Specialist

St. Luke’s Health Network, Inc.; Allentown (Lehigh County); On-site; USD 25,000 - 29,000; Full time

Job summary

St. Luke's Health Network, Inc. is seeking a Patient Access Representative for per diem, day shifts as needed.

The role involves complete patient registration for outpatient and Emergency Department visits, including demographics, orders, insurance verification, and coordination with revenue cycle departments to ensure accurate claims and a positive patient experience. Responsibilities include greeting patients, assisting with MyChart usage, and cross-training across locations.

Qualifications

• Excellent customer service and interpersonal skills required.
• General computer experience and ability to type fluently, accurately, and quickly required.
• Insurance background preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Register patients for outpatient and Emergency Department visits, including demographics, insurance verification, and patient identification.
• Coordinate with clinical departments and revenue cycle teams to ensure smooth patient experience and accurate claim submission.
• Assist patients with Welcome Kiosk and MyChart portal usage and provide guidance on registration steps.

Skills

Customer service

Interpersonal skills

Typing

Education

High school diploma or equivalent

Health care-related certificate/degree

Tools

Epic

Job description

St. Luke's Health Network, Inc. is seeking a Patient Access Representative for per diem, day shifts as needed.

The role involves complete patient registration for outpatient and Emergency Department visits, including demographics, orders, insurance verification, and coordination with revenue cycle departments to ensure accurate claims and a positive patient experience. Responsibilities include greeting patients, assisting with MyChart usage, and cross-training across locations.