Part-Time Patient Access & Registration Specialist

St. Luke’s University Health Network; Bethlehem (Northampton County); On-site; USD 21,000 - 28,000; Part time

Job summary

St. Luke's University Health Network is seeking a Part Time Patient Access Representative for outpatient and Emergency Department registration. The role involves accurate patient identification, registration workflows, insurance verification, and real-time eligibility checks across multiple locations.

Excellent customer service and quick, accurate data entry are essential. The position emphasizes cross-training in all locations, welcoming patients, and promoting MyChart and self-service

Qualifications

• Excellent customer service and interpersonal skills required.
• General computer experience and ability to type fluently, accurately, and quickly required.
• Insurance background preferred.
• Knowledge of medical terminology preferred.
• Previous medical administrative experience and/or health care related education courses preferred.
• Knowledge of health information system (Epic) preferred.

Responsibilities

• Identify and validate patients in the hospital information system to maintain EMR accuracy.
• Cross-train in all locations and units as needed.
• Greet and assist patients and visitors, ensuring courteous service.
• Assist with registration, demographics, insurance verification and real-time eligibility.
• Promote MyChart and patient self-service options to engage patients in their care.

Skills

Customer service

Interpersonal skills

Computer skills

Medical terminology

Education

High school diploma or equivalent

Health care related certificate/degree (preferred)

Tools

Epic

Job description

St. Luke's University Health Network is seeking a Part Time Patient Access Representative for outpatient and Emergency Department registration. The role involves accurate patient identification, registration workflows, insurance verification, and real-time eligibility checks across multiple locations.

Excellent customer service and quick, accurate data entry are essential. The position emphasizes cross-training in all locations, welcoming patients, and promoting MyChart and self-service