Per Diem Member Services Specialist

Planet Fitness - TG3E/CM3; Union Square (UT); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO – Paid Time Off

Free Black Card Membership

401(K) and Roth plans

Job summary

Planet Fitness is seeking a Floater/Member Services Representative on a per diem basis. You will be the first point of contact for members and guests, handling inquiries, tours, sign-ups, and membership questions.

The role requires maintaining a clean, welcoming environment and providing friendly, professional service. Responsibilities include using the POS system, processing memberships, and supporting desk operations.

Qualifications

• Must be 18 years of age or older.
• On-site, this is not a remote position.
• Excellent customer service and professional interactions.
• CPR/AED and tanning certifications within required timeframes.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with account inquiries, changes, and billing questions.
• Process new memberships, cancellations and payments accurately.
• Answer phones professionally and efficiently.
• Maintain cleanliness and safety throughout the club.

Skills

Customer Service

Guest services

Communication

Sales

Multitasking

Education

High school diploma or equivalent

Tools

POS system

CPR/AED Certification

Tanning Certification

Job description

Planet Fitness is seeking a Floater/Member Services Representative on a per diem basis. You will be the first point of contact for members and guests, handling inquiries, tours, sign-ups, and membership questions.

The role requires maintaining a clean, welcoming environment and providing friendly, professional service. Responsibilities include using the POS system, processing memberships, and supporting desk operations.