Member Services Floater - Flexible Hours & Growth

Planet Fitness - Fitton Clubs; Englewood (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness - Fitton Clubs is seeking a Part Time Member Services Rep (Floater) to welcome members, answer questions, process memberships, and keep the club clean and welcoming. This role requires on-site work and a friendly, service-oriented approach that aligns with our Judgement Free Zone culture.

The MSR will assist with tours, sign-ups, and handling billing questions while maintaining a positive member experience. CPR/AED and tanning certifications may be required per company timelines.

Qualifications

• Must be 18 years or older.
• On-site work; not remote.
• Ability to learn cleaning practices and policies.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with memberships, tours, sign-ups, and billing questions.
• Check members in using the club POS system and handle payments.
• Maintain cleanliness and equipment safety throughout shifts.

Skills

Customer service

On-site work

Reliable

Punctual

Teamwork

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness - Fitton Clubs is seeking a Part Time Member Services Rep (Floater) to welcome members, answer questions, process memberships, and keep the club clean and welcoming. This role requires on-site work and a friendly, service-oriented approach that aligns with our Judgement Free Zone culture.

The MSR will assist with tours, sign-ups, and handling billing questions while maintaining a positive member experience. CPR/AED and tanning certifications may be required per company timelines.