Per Diem Member Services Floater - Onsite Front Desk

Planet Fitness - TG3E/CM3; Meridian (ID); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO – Paid Time Off

401(K) and Roth Plans

Job summary

Planet Fitness is seeking a Floater/Member Services Representative to join on a per diem basis. As the first point of contact, you will greet members, handle inquiries, process memberships and payments, and support tours and sign-ups while maintaining a clean, welcoming club environment.

This on-site role requires excellent customer service, reliability, and the ability to work a variable schedule. A high school diploma is preferred; CPR/AED and tanning certifications are required per company

Qualifications

• Must be 18 years of age or older.
• Ability to work onsite, this is not a remote position.
• Upbeat, professional and positive attitude and strong work ethic.
• Reliable, punctual and dependable.
• Professional, respectful, and solutions-oriented in member and employee interactions.
• CPR/AED Certification within required timeframes.
• Tanning Certification within company required timeframes.
• Submit to a National Sex Offender Registry search.
• E-Verify participation may apply for Utah locations.

Responsibilities

• Greet members, prospective members and guests in a friendly, and professional manner.
• Create a positive club experience by providing outstanding customer service.
• Respond to member questions and concerns promptly and courteously.
• Assist members with account inquiries, changes, and billing questions.
• Provide information about memberships and amenities; assist with tours and sign-ups.

Skills

Customer Service

Sales

Communication

Professionalism

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness is seeking a Floater/Member Services Representative to join on a per diem basis. As the first point of contact, you will greet members, handle inquiries, process memberships and payments, and support tours and sign-ups while maintaining a clean, welcoming club environment.

This on-site role requires excellent customer service, reliability, and the ability to work a variable schedule. A high school diploma is preferred; CPR/AED and tanning certifications are required per company