Member Services Floater - Per-Diem Front Desk Pro

Planet Fitness - TG3E/CM3; Ontario (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401(K)

Job summary

Planet Fitness is seeking a per diem Member Services Representative to greet members and guests, answer questions, process memberships, and keep the club clean and welcoming. This role is on-site, with no guaranteed schedule, and requires a positive, professional attitude and ability to learn policies and procedures.

As the first point of contact, you will assist with tours, sign-ups, billing questions, and account inquiries while supporting front desk operations and maintaining a safe, friendly

Qualifications

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries, changes, and billing questions.
• Process new memberships, cancellations and payments accurately.
• Maintain club cleanliness and a safe, welcoming environment.

Responsibilities

• Greet members and guests, provide excellent customer service.
• Assist with tours, sign-ups, and membership sales.
• Handle front desk operations and POS transactions.
• Maintain club cleanliness and safety throughout shifts.

Skills

Customer service

Sales

Front desk interactions

Communication

Teamwork

Professionalism

CPR/AED Certification

Tanning Certification

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness is seeking a per diem Member Services Representative to greet members and guests, answer questions, process memberships, and keep the club clean and welcoming. This role is on-site, with no guaranteed schedule, and requires a positive, professional attitude and ability to learn policies and procedures.

As the first point of contact, you will assist with tours, sign-ups, billing questions, and account inquiries while supporting front desk operations and maintaining a safe, friendly