Member Services Floater – Flexible Front Desk Support

Planet Fitness - TG3E/CM3; Ohio; In loco; USD 17.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401K

Retirement Plan

Descrizione del lavoro

Planet Fitness is seeking a per diem Member Services Representative to welcome members, answer inquiries, and process memberships on-site in Ohio. You will handle billing questions, tours, sign-ups, and maintain a clean, friendly club environment while promoting current specials and upgrades.

This role requires an upbeat, professional attitude and reliability for flexible shifts. Responsibilities include front desk operations, member accounts, payments, and delivering exceptional customer

Competenze

• Prior experience in a club or gym setting preferred.
• Able to handle membership inquiries and billing questions.
• Must be 18 years or older and able to work onsite.
• Maintain a friendly, professional demeanor at the front desk.

Mansioni

• Greet members and guests in a friendly, professional manner.
• Assist with memberships, sign-ups, cancellations, and billing questions.
• Provide information about memberships and promotions.
• Answer phones and process new memberships and payments.
• Maintain front desk and club cleanliness throughout shifts.

Conoscenze

Customer service

Sales & membership support

Front desk operations

Communication skills

Professional conduct

Formazione

High school diploma or equivalent

Strumenti

POS system

Descrizione del lavoro

Planet Fitness is seeking a per diem Member Services Representative to welcome members, answer inquiries, and process memberships on-site in Ohio. You will handle billing questions, tours, sign-ups, and maintain a clean, friendly club environment while promoting current specials and upgrades.

This role requires an upbeat, professional attitude and reliability for flexible shifts. Responsibilities include front desk operations, member accounts, payments, and delivering exceptional customer