Per Diem Member Services Desk Champion

Planet Fitness - TG3E/CM3; Pennsylvania; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO - Paid Time Off

401(K) and Roth Savings Plans

Life Insurance

Job summary

Planet Fitness is seeking a per diem Member Services Representative to greet members, process memberships, and answer questions at the front desk. The MSR will handle inquiries, tours for potential members, and assist with sign-ups while maintaining a clean, welcoming club environment.

This on-site position requires an upbeat, professional attitude, reliability, and the ability to work without a guaranteed schedule. CPR/AED and tanning certifications are required within specified timeframes.

Qualifications

• Must be 18 years or older.
• Ability to work onsite; this is not a remote position.
• CPR/AED Certification within required timeframes.
• Tanning Certification within company required timeframes.
• E-Verify participation for Utah locations.
• National Sex Offender Registry search required.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with memberships, inquiries, and billing questions.
• Process new memberships, cancellations and payments accurately.
• Answer phones professionally and efficiently.
• Maintain cleanliness and order throughout the club and front desk area.
• Provide information about memberships and upgrades, including Black Card.
• Respond promptly to member questions and concerns and escalate issues as needed.

Skills

Customer service

Professionalism

Punctuality

On-site work

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness is seeking a per diem Member Services Representative to greet members, process memberships, and answer questions at the front desk. The MSR will handle inquiries, tours for potential members, and assist with sign-ups while maintaining a clean, welcoming club environment.

This on-site position requires an upbeat, professional attitude, reliability, and the ability to work without a guaranteed schedule. CPR/AED and tanning certifications are required within specified timeframes.