Part-Time Floater: Member Services Pro at Gym

First National Bankers Bank; Portsmouth (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness Portsmouth, OH is seeking a part-time Member Services Representative (Floater) to join our team. You will provide a superior member experience, handle membership inquiries, sign-ups and payments, and help maintain a clean, welcoming Judgement Free Zone environment.

On-site work is required with a flexible schedule. The role emphasizes friendly service, accuracy in transactions, and teamwork within a fitness club culture.

Qualifications

• Must be 18 years of age or older.
• On-site work required; this is not a remote position.
• CPR/AED Certification within required timeframes; tanning certification as needed.
• Commitment to cleanliness and creating a positive member experience.
• Ability to stand and walk for extended periods.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with memberships, inquiries, and billing questions.
• Process new memberships, cancellations and payments accurately.
• Answer phones professionally and manage front desk operations.
• Maintain facility cleanliness and replenish supplies.

Skills

Customer service

Communication

Sales support

Teamwork

Education

High school diploma

Tools

POS system

Job description

Planet Fitness Portsmouth, OH is seeking a part-time Member Services Representative (Floater) to join our team. You will provide a superior member experience, handle membership inquiries, sign-ups and payments, and help maintain a clean, welcoming Judgement Free Zone environment.

On-site work is required with a flexible schedule. The role emphasizes friendly service, accuracy in transactions, and teamwork within a fitness club culture.