Member Services Pro (PT) - Flexible, Onsite Front Desk

Planet Fitness - Fitton Clubs; Union Square (UT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible schedule

Training & development

Paid time off

Opportunity for advancement

Wellness resources

Free uniforms

Job summary

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative (Floater) for a part-time, on-site role in Utah. You will deliver exceptional member service, handle inquiries and transactions, and support club operations while maintaining the franchise’s Judgement Free Zone culture.

The position emphasizes on-site work with a flexible schedule, training opportunities, and advancement potential.

Qualifications

• Day and Evening MSRs required; background check and registry search.
• Must be able to obtain CPR/AED Certification and maintain it.
• Must obtain Tanning Certification within timeframes.
• This position requires onsite work.
• Commitment to a minimum of 16 hours per month, with no guaranteed weekly hours.

Responsibilities

• Greet members, guests and prospective members professionally.
• Assist with tours, sign-ups and billing questions.
• Process memberships, cancellations and payments accurately.
• Maintain club cleanliness and assist with front desk operations.

Skills

Customer service

Bilingual English/Spanish encouraged

On-site work

Professional demeanor

CPR/AED certification

Tanning certification

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative (Floater) for a part-time, on-site role in Utah. You will deliver exceptional member service, handle inquiries and transactions, and support club operations while maintaining the franchise’s Judgement Free Zone culture.

The position emphasizes on-site work with a flexible schedule, training opportunities, and advancement potential.