Member Services Floater - Flexible Schedule & Growth

Planet Fitness; Sandy (UT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness - Fitton Clubs is seeking a Part Time Member Services Rep (Floater) to deliver exceptional customer service to members and guests at our Sandy, Utah club. You will handle inquiries, tours, sign-ups, and payments while ensuring a clean, welcoming environment that aligns with our Judgement Free Zone culture.

The role emphasizes on-site work, flexible scheduling, and opportunities for advancement; CPR/AED and tanning certifications must be obtained in a timely manner.

Qualifications

• Must be 18 years or older.
• On-site work required; not remote.
• Ability to greet members professionally and resolve inquiries.
• CPR/AED certification must be obtained within required timeframes.
• Tanning certification must be obtained within required timeframes.

Responsibilities

• Greet members, guests, and prospective members in a friendly, professional manner.
• Provide information about memberships and amenities; assist tours and sign-ups.
• Process memberships, cancellations and payments accurately; handle billing questions.
• Maintain cleanliness and safety across the club; ensure equipment is properly stored.
• Respond to questions promptly and escalate issues to management when needed.

Skills

Customer service

Bilingual English/Spanish

Communication

Professionalism

On-site work

CPR/AED certification

Education

High school diploma or equivalent

Job description

Planet Fitness - Fitton Clubs is seeking a Part Time Member Services Rep (Floater) to deliver exceptional customer service to members and guests at our Sandy, Utah club. You will handle inquiries, tours, sign-ups, and payments while ensuring a clean, welcoming environment that aligns with our Judgement Free Zone culture.

The role emphasizes on-site work, flexible scheduling, and opportunities for advancement; CPR/AED and tanning certifications must be obtained in a timely manner.