Per Diem Ambulatory Office Assistant — Patient-Centric Front Desk

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 25,000 - 34,000; Part time

Job summary

Brigham and Women's Hospital, Inc. is seeking an administrative assistant to support ambulatory services. You will check patients in and out, schedule appointments, and deliver exceptional patient-centered service in a fast-paced environment.

The ideal candidate has 2-3 years of office experience, is organized, and communicates effectively. This onsite role may require handling co-pays and training others in scheduling and billing tasks.

Qualifications

• High School Diploma or Equivalent is required.
• 2-3 years of office experience preferred.
• Proficiency with Office Suite and strong communication skills.

Responsibilities

• Perform routine administrative duties for a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and manage check-in/out processes.
• Answer phones, schedule inquiries, and handle routine questions.
• Process patient billing forms and scan documents to medical records/EPIC.
• Call for patient records and lab results; unit mail/faxes handling.

Education

High School Diploma or Equivalent

Tools

EPIC scheduling

Billing systems

Job description

Brigham and Women's Hospital, Inc. is seeking an administrative assistant to support ambulatory services. You will check patients in and out, schedule appointments, and deliver exceptional patient-centered service in a fast-paced environment.

The ideal candidate has 2-3 years of office experience, is organized, and communicates effectively. This onsite role may require handling co-pays and training others in scheduling and billing tasks.