Ambulatory Office Assistant II - Per Diem

massgeneralbrigham; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a customer-focused administrative support professional for an ambulatory practice. You will check patients in/out, book appointments, update records in EPIC, and provide outstanding service in a busy environment.

The role emphasizes organization, clear communication, and teamwork, with a per diem schedule primarily on Wednesdays and Thursdays, and potential additional days as needed.

Qualifications

• Education: High School Diploma or Equivalent required.
• 2–3 years of office experience in a clinical or professional setting.
• Proficient in Office Suite; strong communication and time management skills.

Responsibilities

• Check patients in and out and schedule appointments in a fast-paced ambulatory practice.
• Greet patients, answer phones, and handle routine inquiries with courtesy.
• Process billing forms and scan documents to patient records/EPIC.
• Assist with prior authorizations, scheduling changes, and general scheduling tasks.
• Serve as a Super User for scheduling, registration, and billing systems and train others.

Skills

Office Suite

Communication

Time management

Phone system

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Mass General Brigham is seeking a customer-focused administrative support professional for an ambulatory practice. You will check patients in/out, book appointments, update records in EPIC, and provide outstanding service in a busy environment.

The role emphasizes organization, clear communication, and teamwork, with a per diem schedule primarily on Wednesdays and Thursdays, and potential additional days as needed.