Clinical Office Assistant II

2200 The Brigham and Women's Hospital, Inc.; Brookline (MA); On-site; USD 40,000 - 58,000; Full time

Job summary

The Brigham and Women’s Hospital, Inc. is seeking an Administrative Assistant to support clinical service operations.

The role involves routine clerical duties, patient scheduling, check-in/check-out, and basic billing processing within a physician practice setting. Ideal candidates will have 2–3 years of office experience, competently use the Office Suite, and demonstrate strong communication and time-management skills.

Qualifications

• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience managing appointments and patient check-in/check-out processes.
• Strong written and verbal communication skills.
• Ability to handle routine inquiries and coordinate with multiple departments.

Responsibilities

• Perform routine administrative tasks for a clinical service or physician practice.
• Schedule patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and handle routine inquiries.
• Process patient billing forms and scan documents to medical records.
• May assist with more complex scheduling or billing-related tasks as needed.

Skills

Office Suite

Scheduling

Customer Service

Telephone Etiquette

Medical Office

Education

High School Diploma

Job description

The Brigham and Women’s Hospital, Inc. is seeking an Administrative Assistant to support clinical service operations.

The role involves routine clerical duties, patient scheduling, check-in/check-out, and basic billing processing within a physician practice setting. Ideal candidates will have 2–3 years of office experience, competently use the Office Suite, and demonstrate strong communication and time-management skills.