Onsite Per Diem Practice Assistant II - Patient Services

Brigham and Women's Hospital; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Brigham and Women's Hospital in Boston is seeking a Per Diem Administrative Assistant to support ambulatory practice operations on Wednesdays and Thursdays, with flexibility to assist on other days as needed.

You will check patients in and out, schedule appointments, greet patients, answer phones, and provide outstanding customer service to ensure a positive patient experience in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of office experience required.
• Proficiency with Office Suite and EPIC experience preferred.
• Strong written and verbal communication; ability to manage multiple tasks.

Responsibilities

• Perform routine administrative duties in a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients, answer phones, and schedule inquiries.
• Process patient billing forms and scan to EPIC records.
• Open and distribute unit mail or faxes; handle messages related to authorizations and results.
• Serve as Super User for scheduling, registration, and billing systems and train others.

Skills

Office proficiency

Phone etiquette

Written communication

Time management

Organizational skills

Multitasking

Education

High School Diploma or Equivalent

Tools

EPIC

Office Suite

Job description

Brigham and Women's Hospital in Boston is seeking a Per Diem Administrative Assistant to support ambulatory practice operations on Wednesdays and Thursdays, with flexibility to assist on other days as needed.

You will check patients in and out, schedule appointments, greet patients, answer phones, and provide outstanding customer service to ensure a positive patient experience in a fast-paced setting.