People Operations Program Manager: Engagement & Growth

Snap Inc.; Santa Monica (CA); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Parental leave and family benefits

Medical, dental, vision coverage

401(k) with company match

Wellbeing programs and subsidies

Job summary

Snap Inc. is hiring a People Operations Program Manager to join the People Team in Santa Monica. You will manage programs that drive employee engagement, development, and talent management, while delivering streamlined processes and clear communications across the company.

You will develop project plans, coordinate stakeholders, and track status to inform leadership decisions. The role requires agility, strong collaboration, and experience with HR systems and AI-enabled tools.

Qualifications

• Knowledge of project management methods, process improvement, and change-management practices
• High level of agility and ability to thrive through change
• Proficiency with Google Workspace and Workday or comparable HR systems
• Experience using AI-driven tools to enhance program management efficiency and innovation
• Builds productive and collaborative relationships with stakeholders and partners
• Experience facilitating programs or workshops
• Knowledge of core HR processes and employee lifecycle practices
• Discretion in handling confidential employee information with and escalating issues appropriately
• Ability to organize complex work, synthesize information, and drive follow-through across teams
• Experience using spreadsheets or HR systems to maintain accurate data and prepare operational reports
• 3+ years experience in People Operations, HR operations, program management, or related roles
• Experience documenting and improving business processes
• Experience coordinating projects or programs with cross-functional stakeholders and managing multiple deadlines
• Experience supporting process improvement, automation, or change-management initiatives
• Experience supporting employee engagement, onboarding or talent development programs
• Experience in a technology or high growth environment

Responsibilities

• Manage the delivery of People team programs and processes related to employee engagement, talent development, and talent management to create greater efficiency and simplify team member experiences
• Develop and distribute People team communications for a company-wide audience
• Provide ongoing operational support for Learning & Development, Sales Enablement, and Employee Resource Groups including new hire onboarding, executive onboarding, sales onboarding and global turnkey events
• Develop project plans, milestones, dependencies, and deliverables
• Coordinate stakeholders, working sessions, communications, and follow-up actions
• Track project status, risks, issues, decisions, and change requests
• Prepare concise project updates and recommendations for stakeholders and leadership
• Identify process improvements, increasing efficiency and clarity in program operations

Skills

Project management

Stakeholder collaboration

Change management

AI-assisted tooling

People operations

Tools

Google Workspace

Workday

Job description

Snap Inc. is hiring a People Operations Program Manager to join the People Team in Santa Monica. You will manage programs that drive employee engagement, development, and talent management, while delivering streamlined processes and clear communications across the company.

You will develop project plans, coordinate stakeholders, and track status to inform leadership decisions. The role requires agility, strong collaboration, and experience with HR systems and AI-enabled tools.