People Operations Program Manager

Snap; Los Angeles (CA); On-site; USD 98,000 - 146,000; Full time

Benefits offered by this job

Paid parental leave

Comprehensive medical coverage

Emotional and mental health support

Equity in RSUs

Job summary

Snap Inc. is seeking a People Operations Program Manager to join the People Team in Santa Monica, CA. You’ll manage programs for employee engagement, talent development, onboarding, and operational efficiency to improve member experiences across the company.

You’ll create project plans, coordinate stakeholders, track status, and implement process improvements to scale Snap’s people operations in a fast-growing, inclusive tech environment.

Qualifications

• Experience coordinating projects with cross-functional stakeholders and multiple deadlines.
• Experience using spreadsheets or HR systems to maintain data and operational reports.
• Experience documenting and improving business processes.
• 3+ years in People Operations, HR operations, program management, or related roles.

Responsibilities

• Manage delivery of People team programs related to employee engagement and talent development.
• Develop and distribute People team communications for company-wide audiences.
• Provide ongoing operational support for Learning & Development and onboarding.
• Develop project plans, milestones, dependencies, and deliverables.
• Coordinate stakeholders, working sessions, communications, and follow-up actions.
• Track project status, risks, issues, decisions, and change requests.
• Prepare concise project updates and recommendations for leadership.
• Identify process improvements to increase efficiency and clarity in program operations.

Skills

HR processes

AI tools

Workshop facilitation

Project management

Change management

Agility

Confidentiality

Stakeholder relations

Tools

Google Workspace

Workday

Job description

We’re looking for a People Operations Program Manager to join the People Team at Snap Inc!

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services. The People Team drives our values of being kind, smart and creative across Snap's global workforce. We work together to empower our teams to hire thoughtful and passionate innovators, help people do their best work, grow their careers and build healthy and productive workspaces in a safe, and cohesive community. Together, we are Talent, Total Rewards, IDEA (Inclusion, Diversity, Equity, and Awareness), HR Tech, People Analytics, People Services, Council, Learning & Development, and Employee Relations.

This position will be based in Santa Monica, CA.

What you’ll do:

• Manage the delivery of People team programs and processes related to employee engagement, talent development, and talent management to create greater efficiency and simplify team member experiences.
• Develop and distribute People team communications for a company-wide audience.
• Provide ongoing operational support for Learning & Development, Sales Enablement, and Employee Resource Groups including new hire onboarding, executive onboarding, sales onboarding and global turnkey events.
• Develop project plans, milestones, dependencies, and deliverables.
• Coordinate stakeholders, working sessions, communications, and follow-up actions.
• Track project status, risks, issues, decisions, and change requests.
• Prepare concise project updates and recommendations for stakeholders and leadership.
• Identify process improvements, increasing efficiency and clarity in program operations.

Knowledge, Skills & Abilities:

• Knowledge of core HR processes and employee lifecycle practices.
• Experience using AI-driven tools to enhance program management efficiency and innovation.
• Experience facilitating programs or workshops.
• Knowledge of project management methods, process improvement, and change-management practices.
• High level of agility and ability to thrive through change
• Discretion in handling confidential employee information with and escalating issues appropriately.
• Ability to organize complex work, synthesize information, and drive follow-through across teams.
• Builds productive and collaborative relationships with stakeholders and partners.
• Proficiency with Google Workspace and Workday or comparable HR systems.

Minimum Qualifications:

• Experience coordinating projects or programs with cross-functional stakeholders and managing multiple deadlines.
• Experience using spreadsheets or HR systems to maintain accurate data and prepare operational reports.
• Experience documenting and improving business processes.
• 3+ years experience in People Operations, HR operations, program management, or related roles.

Preferred Qualifications:

• Experience supporting process improvement, automation, or change-management initiatives.
• Experience supporting employee engagement, onboarding or talent development programs.
• Experience in a technology or high growth environment.

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap:

At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits:

Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything that needs to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

• Zone A (CA, WA, NYC): The base salary range for this position is $98,000-$146,000 annually.
• Zone B: The base salary range for this position is $93,000-$139,000 annually.
• Zone C: The base salary range for this position is $83,000-$124,000 annually.

This position is eligible for equity in the form of RSUs.

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