People Operations Generalist

Snap Inc.; Santa Monica (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Parental leave benefits

Wellbeing programs

401(k) matching

Medical coverage

Job summary

Snap Inc. in Santa Monica is seeking a People Operations Generalist to support onboarding, performance cycles, promotions, communications, and team member support. You will maintain HR data in Workday, generate headcount and attrition reports, and enhance processes with AI-powered tools.

You will collaborate with the People Team to ensure program efficiency, confidentiality, and compliance while facilitating change communications for new or updated People programs.

Qualifications

• Familiar with core HR processes and employee lifecycle practices.
• Experience using HRIS, especially Workday or equivalent.
• Experience enabling AI-powered reporting and dashboards.

Responsibilities

• Support onboarding, performance and promotion cycles, communications and team member support.
• Identify and implement process improvements to increase efficiency and employee experience.
• Maintain accurate employee and program data in Workday and related systems with HRIS partners.
• Prepare recurring and ad hoc reports (headcount, hires, promotions, departures).
• Respond to inquiries and route matters to the appropriate People partner.
• Handle confidential employee information with discretion and comply with People processes.
• Utilize AI tools to optimize workflows in People Operations.
• Support change communications and adoption of new People programs.

Skills

HR processes & lifecycle

Workday experience

AI for reporting

Data analysis

Google Workspace

Tools

Workday

Google Workspace

Job description

• The People Team drives our values of being kind, smart and creative across Snap’s global workforce. We work together to empower our teams to hire thoughtful and passionate innovators, help people do their best work, grow their careers and build healthy and productive workspaces in a safe, and cohesive community. Together, we are Talent, Total Rewards, IDEA (Inclusion, Diversity, Equity, and Awareness), HR Tech, People Analytics, People Services, Council, Learning & Development, and Employee Relations
• We’re looking for a People Operations Generalist to join the People Team at Snap Inc! This role will be based in our Santa Monica office
• Support People Operations programs and projects including onboarding, performance and promotion cycles, communications and team member support
• Identify and implement process improvements that increase the efficiency, consistency, and employee experience of People programs
• Maintain accurate employee and program data in Workday and related systems in partnership with HRIS
• Prepare recurring and ad hoc operational reports, including headcount, new hires, promotions, and departures
• Respond to operational inquiries, provide routine guidance, and route matters to the appropriate People partner, as needed
• Handle sensitive employee information with discretion and follow applicable People processes and compliance guidance
• Utilize AI tools to optimize workflows and increase efficiency in People Operations processes
• Support change communications and adoption activities for new or updated People programs

Benefits

• Up to 28 weeks of parental leave and return-to-work program
• Adoption, surrogacy, infertility, and fertility preservation benefits
• Backup child care coverage, center-based care support, & caregiver assistance
• Dependent Daycare Flexible Spending Account
• For Snap, employees taking care of loved ones with complex, chronic, or ongoing care needs (i.e. parent with Dementia, spouse with Cancer, child with Autism), your family can save time, money, & stress with Wellthy
• Services to support your path to parenthood & beyond - fertility support & family planning via Carrot, SNOO, Hinge Health
• Lactation rooms (based on office location) and breastmilk shipping coverage
• Short-term disability, long-term disability, basic life insurance, and AD&D insurance
• Comprehensive medical coverage, including PPO, HDHP with HSA, and HMO options
• Dental coverage, including orthodontia benefits
• Vision coverage, including frame and contact allowance and LASIK benefits
• Free membership to One Medical for primary and urgent healthcare services
• Business Travel Insurance
• Gym perks and discounts
• Team fitness classes and races
• Sports leagues
• Cooking and nutritional workshops
• Well-being reimbursement
• Unlimited access to virtual physical therapy with Anthem
• 15 sessions per year of mental health for you + dependents through Lyra
• Generous time off and leave programs. In the US, this includes the following:
• Up to 3 weeks (120 hours) of vacation time and 1 floating holiday for non-exempt team members
• 15 sick and safe days per year
• 12 paid holidays per year
• Speaker series, classes, and subscriptions to educational programs
• Meditation and yoga classes
• Social gatherings, team outings, and volunteering programs
• Snap Inc. provides a 401(k) plan that allows you to save on a pre-tax, Roth, and after-tax basis for your retirement (yes, we even have the Mega backdoor option!) Snap will also match 100% up to 3% of your contribution and then 50% on your 4th and 5th%
• Flexible Spending Accounts for healthcare, daycare and commuter
• Health Savings Account with employer contributions
• Rocket Lawyer memberships
• Financial education programs
• Snap exclusive discounts and perks
• Compensation packages that let you share in Snap’s long-term success!

Ability to exercise discretion when handling confidential employee informationStrong written, verbal, and interpersonal communication skillsAbility to prioritize multiple tasks, maintain attention to detail, and meet deadlinesKnowledge of core HR processes and employee lifecycle practicesProficiency with Google Workspace and Workday or comparable HR systemCollaborative, proactive, and solutions-oriented approach to work2+ years of relevant professional experienceExperience using Workday or another HR information systemExperience utilizing AI to prepare reports and dashboards to illustrate data analysisExperience supporting People programs in a technology or high-growth environment