People-First Retail Lead - Growth, Coaching & Impact

Carters Inc.; Cherry Hill Township (NJ); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Brand discount

Paid time off

Parental leave

Education program tuition-free

Referral bonuses

Job summary

Carter’s Inc. in Cherry Hill, NJ seeks an Assistant Store Manager to lead a friendly, customer-focused sales floor and build a strong team.

You’ll guide daily operations, drive KPIs, and mentor associates while ensuring the Carter’s experience shines for every family shopping for babies and kids. Responsibilities include workforce management, recruiting, training, merchandising, and upholding service standards, with a focus on inclusion, growth, and results.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Retail management

Leadership

Customer service

Microsoft Excel

Education

High school diploma or GED

Job description

Carter’s Inc. in Cherry Hill, NJ seeks an Assistant Store Manager to lead a friendly, customer-focused sales floor and build a strong team.

You’ll guide daily operations, drive KPIs, and mentor associates while ensuring the Carter’s experience shines for every family shopping for babies and kids. Responsibilities include workforce management, recruiting, training, merchandising, and upholding service standards, with a focus on inclusion, growth, and results.