People-First Store Leader & Growth Coach

Carter's, Inc.; North Wales (Montgomery County); On-site; USD 42,000 - 56,000; Full time

Job summary

Carter’s, Inc. in North Wales, PA is seeking an Assistant Store Manager to be the first face of the brand for growing families.

You will support the Store Manager in leading the team, delivering excellent customer service, and upholding store standards across merchandising and operations. This role requires a positive, hands-on leader with strong communication skills and at least 1 year of retail or related management experience; you’ll lift up to 40 pounds, adapt to a flexible schedule, and

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Ability to lift 40 pounds and perform physical tasks as needed.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Communication

Customer engagement

Education

High school diploma or GED

Job description

Carter’s, Inc. in North Wales, PA is seeking an Assistant Store Manager to be the first face of the brand for growing families.

You will support the Store Manager in leading the team, delivering excellent customer service, and upholding store standards across merchandising and operations. This role requires a positive, hands-on leader with strong communication skills and at least 1 year of retail or related management experience; you’ll lift up to 40 pounds, adapt to a flexible schedule, and