People-First Assistant Store Manager: Growth & Service

Carter's, Inc.; Gonzales (LA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health benefits

30% discount on Carter’s brands

Paid time off

Holidays and parental leave

Adoption assistance

Charitable matching gifts

Training and development programs

Job summary

Carter’s, Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families in Gonzales, LA. You will lead a team, deliver exceptional customer service, and help customers with our baby essentials and clothing lines.

You will foster an inclusive store culture, coach staff, and drive key performance indicators while supporting merchandising, scheduling, and daily operations. This role emphasizes development, teamwork, and a strong customer focus.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of retail or related management experience.
• Strong leadership and customer engagement skills.
• Proficient in Excel and general computer skills.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through company sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and development of the store team.
• Plan, track, analyze, and report completion of tasks and financial results utilizing company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Retail management

Leadership

Customer engagement

Communication

Excel / MS Office

Education

High school diploma or GED

Tools

Excel

Job description

Carter’s, Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families in Gonzales, LA. You will lead a team, deliver exceptional customer service, and help customers with our baby essentials and clothing lines.

You will foster an inclusive store culture, coach staff, and drive key performance indicators while supporting merchandising, scheduling, and daily operations. This role emphasizes development, teamwork, and a strong customer focus.