People-First Assistant Manager: Lead Team & Guest Experience

burgerking; Chicago Heights (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for employees

Discount program on wide range of care

Provider cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King is seeking a hands-on, team-focused leader to join our Chicago Heights location. You will develop Servant Leaders, deliver memorable guest experiences, and coach staff to meet high standards of service and quality.

The role requires supervising teams, conducting training, and ensuring operations stay aligned with financial goals. Successful candidates will have a high school diploma, 1–2 years of supervisory experience, and strong guest service skills.

Qualifications

• High school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.

Responsibilities

• Develop Servant Leaders—puts people and restaurant first.
• Create Memorable Experiences—deliver exceptional guest service.
• Maintain balance between guest/employee experience and financial goals.
• Welcome new team members and provide training.
• Lead team huddles and coach team members.
• Ensure ongoing training, coaching and scheduling efficiency.
• Review QSC metrics and ensure quality and cleanliness.
• Assist in cost controls and inventory management.

Skills

Personable

Team leadership

Job description

Burger King is seeking a hands-on, team-focused leader to join our Chicago Heights location. You will develop Servant Leaders, deliver memorable guest experiences, and coach staff to meet high standards of service and quality.

The role requires supervising teams, conducting training, and ensuring operations stay aligned with financial goals. Successful candidates will have a high school diploma, 1–2 years of supervisory experience, and strong guest service skills.