Assistant Manager: Fast-Paced Guest Experience Leader

burgerking; Chicago Heights (IL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Employee discount program

Provider cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King is seeking a Restaurant Supervisor in Chicago Heights, IL to lead a fast-paced team and deliver great guest experiences. You will develop servant leadership, train new staff, and manage daily operations to meet quality and financial goals.

The role requires 1–2 years of supervisory experience, strong communication skills, and the ability to work all shifts, including weekends and holidays. Join a growing franchise focused on teamwork and service excellence.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create Memorable Experiences—delivers service guests will remember.
• Administration—balances employee and guest experience with financial goals.
• Welcomes new team members and provides training.
• Leads team huddles to motivate and inform.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisor capability and prepares for next level.
• Monitors guest metrics and HACCP logs.
• Reviews inventory and cost controls.
• Creates and monitors schedules and onboarding.

Skills

Leadership

Guest service

Communication

Fast-paced environment

Issue resolution

Education

High school diploma

Job description

Burger King is seeking a Restaurant Supervisor in Chicago Heights, IL to lead a fast-paced team and deliver great guest experiences. You will develop servant leadership, train new staff, and manage daily operations to meet quality and financial goals.

The role requires 1–2 years of supervisory experience, strong communication skills, and the ability to work all shifts, including weekends and holidays. Join a growing franchise focused on teamwork and service excellence.