Assistant Manager - Lead Team & Guest Experience Growth

burgerking; Illinois; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for team members

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King is seeking a hands-on Restaurant Manager to lead a fast-paced team in Chicago, IL. This role focuses on servant leadership, staff development, and delivering outstanding guest experiences while balancing financial goals.

The position requires 1–2 years of supervisory experience, a high school diploma or equivalent, and strong communication skills to guide team members and interact with guests. On-site, with various shifts, weekends, and holidays.

Qualifications

• Excellent guest service skills required.
• 1–2 years supervisory experience or higher.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in accordance with standards.

Responsibilities

• Develop Servant Leaders and put people first to strengthen the team.
• Create memorable guest experiences and ensure service excellence.
• Balance high-quality experiences with financial goals.
• Welcome new team members and provide training.
• Lead team huddles and coach for performance.
• Ensure ongoing training and coaching for staff.
• Build shift supervisors' capability and prepare them for growth.
• Monitor guest metrics and maintain clean, welcoming restaurants.
• Review numbers, cash handling, HACCP logs, and inventory efficiency.
• Plan schedules and onboarding, address staff needs and assessments.

Skills

Guest service

Leadership

Communication

Time management

Education

High school diploma or equivalent

Job description

Burger King is seeking a hands-on Restaurant Manager to lead a fast-paced team in Chicago, IL. This role focuses on servant leadership, staff development, and delivering outstanding guest experiences while balancing financial goals.

The position requires 1–2 years of supervisory experience, a high school diploma or equivalent, and strong communication skills to guide team members and interact with guests. On-site, with various shifts, weekends, and holidays.