People Experience Partner - Engagement & HR Ops

Amazon Inc.; Von Ormy (TX); On-site; USD 51,000 - 90,000; Full time

Job summary

Amazon.com Services LLC is seeking an HR Partner to join the People eXperience and Technology (PXT) team at an Amazon facility in Texas. You will support HR operations, drive employee engagement, coach leaders, and use data-driven insights to improve the employee experience.

Responsibilities include executing standard HR processes, handling inquiries, maintaining documentation, and collaborating with site leaders to reinforce workplace standards and culture.

Qualifications

• Bachelor’s degree or equivalent, or 5+ years of Amazon experience with 1-year human resources general experience or equivalent experience (e.g., operations, customer service, retail, manufacturing) experience.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Experience handling confidential information
• Experience giving skills and communicating complex concepts clearly and effectively to diverse audiences across different functions

Responsibilities

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meeting established SLAs and maintaining accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters.
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow‑up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.

Skills

Communication

Data-driven decisions

Relationship building

Handling confidential information

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Amazon.com Services LLC is seeking an HR Partner to join the People eXperience and Technology (PXT) team at an Amazon facility in Texas. You will support HR operations, drive employee engagement, coach leaders, and use data-driven insights to improve the employee experience.

Responsibilities include executing standard HR processes, handling inquiries, maintaining documentation, and collaborating with site leaders to reinforce workplace standards and culture.