People Experience Lead

Cooper's Hawk Winery and Restaurants; Concord (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Dining discount

Wine discounts

Medical, dental, vision

401(k) with match

Paid time off

Parental leave

Wellness programs

Employee discounts

Career development

Job summary

Cooper’s Hawk Winery & Restaurants in Concord, NC seeks a Manager of Team Member Experience to shape the journey of our Team Members—from onboarding to milestones. You’ll lead hiring, training, recognition, engagement, and HR support, promoting our values and helping the business grow.

Compensation includes a range of $55,000–$65,000 per year plus a 10% bonus potential and comprehensive benefits. You’ll drive staffing plans, onboarding, ATS management, and training collaboration.

Qualifications

• Must be at least 21 years of age.
• Experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery & Restaurants.

Responsibilities

• Develop quarterly staffing plans and partner with Talent Acquisition to ensure sourcing strategies are in place.
• Maintain applicant tracking systems and ensure internal job postings are visible to current Team Members.
• Ensure onboarding and offboarding processes are timely, organized, and positive.
• Participate in orientations and ensure training materials and uniforms are available.
• Collaborate with trainers and managers to ensure training programs are executed and standards are met.
• Conduct 30/60/90-day check-ins with new hires and communicate progress to department managers.

Skills

Leadership experience

HR knowledge

Communication skills

Team management

English proficiency

Job description

Cooper’s Hawk Winery & Restaurants in Concord, NC seeks a Manager of Team Member Experience to shape the journey of our Team Members—from onboarding to milestones. You’ll lead hiring, training, recognition, engagement, and HR support, promoting our values and helping the business grow.

Compensation includes a range of $55,000–$65,000 per year plus a 10% bonus potential and comprehensive benefits. You’ll drive staffing plans, onboarding, ATS management, and training collaboration.