Team Member Experience & Growth Leader

Cooper's Hawk Winery; Algonquin (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Dining & wine discounts

Medical, dental, vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

Cooper’s Hawk Winery seeks a Manager of Team Member Experience to lead onboarding, training, and talent development. You will ensure positive onboarding, foster growth, and align with brand values while supporting HR processes and performance management across the restaurant.

This role emphasizes people development, engagement, and operational excellence. You will partner with leadership to implement structured training, keep turnover low, and create a workplace where Team Members feel valued

Qualifications

• Experience in restaurant management or training roles is required.
• Strong communication and relationship-building skills are essential.
• Ability to develop career pathways and mentor team members.

Responsibilities

• Oversee onboarding and offboarding to ensure a positive experience.
• Collaborate with trainers and managers on training programs and performance standards.
• Drive new-hire onboarding check-ins at 2 weeks, 45 days, and 90 days.

Skills

People leadership

Training & onboarding

Communication

HR policy knowledge

Tools

Paylocity

Job description

Cooper’s Hawk Winery seeks a Manager of Team Member Experience to lead onboarding, training, and talent development. You will ensure positive onboarding, foster growth, and align with brand values while supporting HR processes and performance management across the restaurant.

This role emphasizes people development, engagement, and operational excellence. You will partner with leadership to implement structured training, keep turnover low, and create a workplace where Team Members feel valued