People-Driven Assistant Store Manager

Carters Inc.; Shenandoah (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount

Paid time off

Education/Advancement programs

Job summary

Carter's Inc. in Shenandoah, TX is seeking an Assistant Store Manager to lead a busy team and deliver exceptional service. You’ll coach staff, drive sales, and ensure a welcoming, inclusive environment for customers and colleagues alike.

As a key partner to the Store Manager, you will help recruit, train, and develop the team, manage daily operations, and execute merchandising, KPI tracking, and loss prevention while upholding Carter’s standards.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• Strong leadership and customer engagement abilities.
• Excellent verbal and written communication.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Supervisory experience

Communication

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's Inc. in Shenandoah, TX is seeking an Assistant Store Manager to lead a busy team and deliver exceptional service. You’ll coach staff, drive sales, and ensure a welcoming, inclusive environment for customers and colleagues alike.

As a key partner to the Store Manager, you will help recruit, train, and develop the team, manage daily operations, and execute merchandising, KPI tracking, and loss prevention while upholding Carter’s standards.