Assistant Store Manager - Growth, Training & Benefits

Carter's Inc.; Tyler (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Employee discount 30%

Education program: Advance You

Job summary

Carter’s Inc. in Tyler, TX is seeking an Assistant Store Manager to lead daily store operations, coach a frontline team, and ensure a welcoming, inclusive customer experience.

You will partner with the Store Manager to recruit, train, and develop staff, manage schedules, drive sales, and maintain merchandising standards while upholding company policies.

This role offers growth opportunities within Carter’s brands and a teamwork-focused environment.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Proficient communication skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPI metrics with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication

Computer skills

Retail management experience

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. in Tyler, TX is seeking an Assistant Store Manager to lead daily store operations, coach a frontline team, and ensure a welcoming, inclusive customer experience.

You will partner with the Store Manager to recruit, train, and develop staff, manage schedules, drive sales, and maintain merchandising standards while upholding company policies.

This role offers growth opportunities within Carter’s brands and a teamwork-focused environment.