People-First Retail Leader | Assistant Store Manager

Carters; Johnson City (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Employee discount (30%)

Referral bonuses

Job summary

Carter's is seeking an Assistant Store Manager to be the first face of the brand for growing families in Johnson City. You will lead a team, coach others, and ensure exceptional customer service while promoting our baby and children's apparel lines.

In this role you will manage scheduling, training, merchandising, and KPI tracking to drive store performance and profitability. A strong leader with communication and coaching skills will thrive here.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High School diploma or GED.
• Strong leadership and communication skills.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and omnichannel experience while coaching others to success.
• Analyze the business and drive KPIs with the team.
• Build customer loyalty through company programs, including credit.
• Assist the Store Manager in building and retaining a successful team through recruiting, hiring, training, and development.
• Plan, track, analyze, and report completion of tasks and financial results using company tools.
• Plan merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication skills

Computer skills

Retail management experience

Education

High School Diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's is seeking an Assistant Store Manager to be the first face of the brand for growing families in Johnson City. You will lead a team, coach others, and ensure exceptional customer service while promoting our baby and children's apparel lines.

In this role you will manage scheduling, training, merchandising, and KPI tracking to drive store performance and profitability. A strong leader with communication and coaching skills will thrive here.