Pediatrics Front Office Pro - EMR & Referrals

Longstreet Clinic, incorporated; Braselton (GA); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Northeast Georgia Health System in Braselton, GA, is seeking a Medical Office Assistant for the Pediatrics department. The role covers reception, appointment scheduling, referrals, and accurate entry of patient data in the EPIC system to support clinicians and families.

The position emphasizes reliable communication, timely processing of referrals and mail, and maintaining front-office inventory. A high school diploma or GED is required, with customer service or physician office experience

Qualifications

• High School Diploma or GED required.
• Knowledge of and proficiency with EMR systems (EPIC preferred).
• Customer service or physician's office experience preferred.

Responsabilités

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals in accordance with physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by physicians.
• Logs referrals and posts referral numbers to patient’s account when received from other physician practices.
• Advises patients when referral numbers are needed and how to obtain a referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system and maintains registration accuracy.
• Maintains daily audit journals and balances; enters charges accurately.
• Transfers monthly reports to Central Business Office in a timely manner.
• Prepares daily deposits per center procedure and updates patient information as needed.
• Arranges payment agreements and maintains front office supplies inventory.

Connaissances

EMR proficiency

Customer service

Formation

High School Diploma or GED

Outils

EPIC

Description du poste

Northeast Georgia Health System in Braselton, GA, is seeking a Medical Office Assistant for the Pediatrics department. The role covers reception, appointment scheduling, referrals, and accurate entry of patient data in the EPIC system to support clinicians and families.

The position emphasizes reliable communication, timely processing of referrals and mail, and maintaining front-office inventory. A high school diploma or GED is required, with customer service or physician office experience