Pediatrics Front Desk & EMR Specialist

Longstreet Clinic, incorporated; Gainesville (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Longstreet Clinic in Gainesville, GA is seeking a Medical Office Assistant in the Pediatrics department. You will perform front desk and administrative duties, manage patient referrals, and maintain accurate medical records using the EPIC EMR system.

Responsibilities include screening calls, scheduling referrals, processing mail, balancing journals, and ensuring accurate patient data entry. Prior office experience is preferred, with emphasis on customer service and meticulous recordkeeping.

Qualifications

• High School Diploma or GED required.
• Experience in Customer Service or physician's office preferred.
• Knowledge of EMR systems is essential.
• Strong data entry and telephone etiquette.

Responsibilities

• Screens and refers all incoming calls and visitors.
• Procures patient referrals promptly per physician requests and processes mail.
• Schedules appointments for patient referrals as requested by physicians.
• Logs all referrals and posts referral numbers to patient accounts.
• Advises patients on referrals and how to obtain them.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system.
• Maintains front office supplies inventory.

Skills

EMR knowledge

Customer service

Reception duties

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

The Longstreet Clinic in Gainesville, GA is seeking a Medical Office Assistant in the Pediatrics department. You will perform front desk and administrative duties, manage patient referrals, and maintain accurate medical records using the EPIC EMR system.

Responsibilities include screening calls, scheduling referrals, processing mail, balancing journals, and ensuring accurate patient data entry. Prior office experience is preferred, with emphasis on customer service and meticulous recordkeeping.