Medical Office Assistant: Front Desk & Referrals

20 Northeast Georgia Medical Center, Inc.; United States; On-site; USD 35,000 - 52,000; Full time

Job summary

Northeast Georgia Health System is seeking a detail-oriented front desk professional to support Physician Services. Primary duties include reception, medical records entry, scheduling, and handling referrals with accuracy and courtesy.

The role requires strong organization, basic EPIC/EMR knowledge, and the ability to manage a high-volume front office with professionalism and confidentiality. High school diploma or GED required; prior physician office experience preferred.

Qualifications

• High School Diploma or GED required.
• Experience in a physician's office or customer service preferred.
• Knowledge of EMR systems preferred.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals in accordance with physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Maintains accurate patient information in the EPIC system and balances daily audit journals.
• Enters charges accurately and forwards monthly reports to the Central Business Office.

Skills

Customer Service

Physician's Office

Education

High School Diploma

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a detail-oriented front desk professional to support Physician Services. Primary duties include reception, medical records entry, scheduling, and handling referrals with accuracy and courtesy.

The role requires strong organization, basic EPIC/EMR knowledge, and the ability to manage a high-volume front office with professionalism and confidentiality. High school diploma or GED required; prior physician office experience preferred.