Medical Office Assistant — EMR & Front Desk Pro

20 Northeast Georgia Medical Center, Inc.; Gainesville (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Northeast Georgia Health System in Gainesville, FL seeks a Medical Front Desk/Receptionist to support physician services. Responsibilities include front desk duties, screening calls, managing referrals, scheduling appointments, and maintaining accurate patient records in the EPIC system.

Candidates should have a High School Diploma or GED and customer service experience; familiarity with EMR is preferred. The role involves daily mail handling and deposit preparation, with strong attention to

Qualifications

• High School Diploma or GED required.
• Experience in customer service or physician's office is preferred.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals in accordance with physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Logs all referrals and posts referral numbers to patient accounts when received from other physician practices.
• Provides patients with information regarding their referral and how to obtain it.
• Enters charges accurately and maintains proper patient information in the system.
• Maintains inventory of front office supplies and assists with daily deposits and reporting.

Skills

Customer Service

Phone Screening

Front Desk Duties

Education

High School Diploma or GED

Tools

EPIC

Job description

Northeast Georgia Health System in Gainesville, FL seeks a Medical Front Desk/Receptionist to support physician services. Responsibilities include front desk duties, screening calls, managing referrals, scheduling appointments, and maintaining accurate patient records in the EPIC system.

Candidates should have a High School Diploma or GED and customer service experience; familiarity with EMR is preferred. The role involves daily mail handling and deposit preparation, with strong attention to