Front Desk Medical Office Specialist EMR Referrals

Northeast Georgia Health System; Braselton (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk / administrative support professional to handle reception, medical records, and front office tasks in a physician clinic setting. Responsibilities include managing referrals, EPIC data entry, scheduling, and daily financial processes in a fast-paced environment.

The role requires strong organizational skills, attention to detail, and familiarity with EMR systems.

Qualifications

• Knowledge of EMR (Electronic Medical Record) systems.
• Proficiency with EPIC or similar front-office software.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate, timely communication.
• Procures patient referrals per physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Logs all referrals and posts referral numbers to patient accounts when received.
• Advises patients when referrals are needed and how to obtain them.
• Opens and distributes mail to appropriate personnel daily.
• Ensures patient information is entered accurately in the EPIC system.
• Maintains daily audit journals and balances; enters charges accurately.
• Forwards monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information as needed; arranges payment agreements when indicated.
• Maintains inventory of front office supplies.

Skills

EMR Proficiency

Education

High School Diploma or GED

Job description

Northeast Georgia Health System is seeking a front desk / administrative support professional to handle reception, medical records, and front office tasks in a physician clinic setting. Responsibilities include managing referrals, EPIC data entry, scheduling, and daily financial processes in a fast-paced environment.

The role requires strong organizational skills, attention to detail, and familiarity with EMR systems.