Medical Office Assistant: Front Desk, Scheduling & EMR

nghs; Gainesville (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk professional to manage reception, medical records, and front office tasks. Responsibilities include scheduling patient referrals, maintaining EPIC patient data, processing mail, and balancing daily journals.

Preferred candidates have Customer Service experience or physician office exposure and possess a High School Diploma or GED. Join NGHS during 8-hour shifts in a busy clinical setting.

Qualifications

• Receptionist duties in clinical or medical office environment.
• Knowledge of EPIC EMR system.
• High School Diploma or GED required.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals per Physician requests and processes mail efficiently.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs referrals and posts referral numbers to patient accounts when received from other practices.
• Advises patients when referral numbers are needed and how to obtain them; provides referral information.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system.
• Ensures daily audit journals are balanced and charges are entered correctly.
• Forwards monthly reports to the Central Business Office promptly.
• Prepares daily deposits per center procedure.
• Updates patient information and arranges payment agreements as needed.
• Maintains inventory of front office supplies.

Skills

Customer service

Phone etiquette

Appointment scheduling

EPIC EMR

Front office ops

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a front desk professional to manage reception, medical records, and front office tasks. Responsibilities include scheduling patient referrals, maintaining EPIC patient data, processing mail, and balancing daily journals.

Preferred candidates have Customer Service experience or physician office exposure and possess a High School Diploma or GED. Join NGHS during 8-hour shifts in a busy clinical setting.