Medical Office Assistant: Front Desk & EMR Specialist

Northeast Georgia Health System; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a details-oriented front desk / medical office assistant to support physician clinics. Responsibilities include answering calls, managing referrals, scheduling, and entering patient information in the EPIC EMR system.

The role emphasizes accuracy in registration, mail handling, and daily deposits with a team-focused environment in a healthcare setting.

Qualifications

• High school diploma or GED required.
• Experience in a physician's office or customer service preferred.
• Proficiency with EPIC EMR or similar electronic medical record systems preferred.
• Strong front-desk and data-entry skills.

Responsibilities

• Screen and refer all incoming calls and visitors to ensure accurate, timely communication.
• Process referrals and mail according to physician requests and center procedures.
• Schedule patient referrals and post referrals to patient accounts.
• Provide patients with referral information and next steps.
• Maintain patient information in the system and balanced daily audit journals.

Skills

Customer service

Phone etiquette

Front desk duties

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a details-oriented front desk / medical office assistant to support physician clinics. Responsibilities include answering calls, managing referrals, scheduling, and entering patient information in the EPIC EMR system.

The role emphasizes accuracy in registration, mail handling, and daily deposits with a team-focused environment in a healthcare setting.