Pediatric Front Desk & Patient Concierge

PM Pediatrics; Crofton (MD); Presencial; USD 23.000 - 39.000; Jornada completa

Descripción de la vacante

PM Pediatric Care is seeking a Front Desk Associate to welcome families and provide a first-class experience. You will handle registration, documentation, and insurance details while supporting the medical team with efficient front desk operations.

The role requires strong communication, teamwork, and the ability to multi-task in a fast-paced pediatric care environment. A high school diploma or GED is required, with familiarity in healthcare and HIPAA practices preferred.

Formación

• Excellent customer service and telephone skills.
• Strong verbal and written communication skills.
• Ability to calculate simple figures and manage cash receipts.
• Professional and friendly demeanor.
• Superior time management and organizational skills.

Responsabilidades

• Greet families professionally in person and on the phone.
• Answer patient/family questions and seek clarification when needed.
• Maintain HIPAA compliance and confidentiality of patient information.
• Register patients and collect demographics, insurance, and payment data.
• Manage patient documents and correspondence with proper filing.

Conocimientos

Customer service

Phone etiquette

Verbal & written communication

Time management

Multitasking

Interpersonal skills

Attention to detail

Team player

Critical thinking

Beautiful demeanor

Educación

High school diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

PM Pediatric Care is seeking a Front Desk Associate to welcome families and provide a first-class experience. You will handle registration, documentation, and insurance details while supporting the medical team with efficient front desk operations.

The role requires strong communication, teamwork, and the ability to multi-task in a fast-paced pediatric care environment. A high school diploma or GED is required, with familiarity in healthcare and HIPAA practices preferred.