Front Desk Receptionist

HR Professional Solutions, Llc; Southfield Township (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Medical Center Pediatrics in Southfield, MI is seeking a friendly Front Desk Staff Member to join our team. You will greet patients and families, answer phones, schedule appointments, verify insurance and demographic information, and maintain patient records to support smooth office operations.

The role requires dependability, attention to detail, and the ability to multitask in a busy pediatric setting, while upholding patient confidentiality and collaborating with physicians and clinical staff.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail.
• Dependability and punctuality.
• Ability to multitask in a busy medical office.
• A positive, professional and team-oriented attitude.
• Ability to maintain patient confidentiality.
• Previous medical office or front desk experience preferred.

Responsibilities

• Greet patients and families.
• Answer phones and schedule appointments.
• Verify insurance and demographic information.
• Maintain patient records and process documents and faxes.
• Collect payments and assist with basic billing questions.
• Communicate with physicians and clinical staff.

Skills

Customer service

Communication

Attention to detail

Dependability

Multitasking

Teamwork

Confidentiality

Medical office experience

Job description

Medical Center Pediatrics is looking for a friendly, dependable, and organized Front Desk Staff Member to join our team.

Responsibilities include greeting patients and families, answering phones, scheduling appointments, verifying insurance and demographic information, maintaining patient records, processing documents and faxes, collecting payments, assisting with basic billing questions, and communicating with Physicians and clinical staff.

Ideal candidates will have:

• Excellent customer service and communication skills
• Strong attention to detail
• Dependability and punctuality
• Ability to multitask in a busy medical office
• A positive, professional and team-oriented attitude
• Ability to maintain patient confidentiality
• Previous medical office or front desk experience preferred

We are looking for someone who takes initiative, enjoys working with children and families, and wants to be part of a collaborative team.