Family Medicine Patient Concierge

Paycom; Clarksville (TN); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Premier Medical Group seeks a responsible front desk administrative assistant to support day-to-day office operations in a busy medical practice. You will greet patients, manage the reception area, and assist with data entry and file management.

The role requires accurately collecting patient information, scheduling appointments, handling payments, and maintaining strict patient confidentiality while delivering courteous service to patients and families.

Formación

• High School Diploma or equivalent.
• Experience in a healthcare environment preferred.
• Ability to communicate clearly and effectively.
• Ability to work with patients and staff.
• Maintains patient confidentiality.

Responsabilidades

• Verifies necessary information and updates patient database.
• Records patient demographics including SSN, address, and insurance information.
• Verifies insurance eligibility.
• Explains financial requirements and collects copays, pre-payments, and balances.
• Schedules, coordinates, confirms and reschedules patient appointments.
• Keeps reception and waiting areas clean and organized.
• Answers telephone calls promptly and professionally.
• Directs visitors to appropriate waiting areas and notifies staff as needed.
• Reconciles daily cash and balances the cash drawer.
• Fills in for Medical Records Specialist when needed, including data entry and indexing.
• Transfers current and historical data as required.
• Attends staff meetings and maintains patient confidentiality.
• Performs related duties as required.

Conocimientos

Communication

Customer service

Attention to detail

Team collaboration

Professionalism

Educación

High School Diploma or equivalent

Descripción del empleo

Premier Medical Group seeks a responsible front desk administrative assistant to support day-to-day office operations in a busy medical practice. You will greet patients, manage the reception area, and assist with data entry and file management.

The role requires accurately collecting patient information, scheduling appointments, handling payments, and maintaining strict patient confidentiality while delivering courteous service to patients and families.