Pediatric Front Desk Specialist (Hybrid)

Pafc; Ives Estates (FL); Ibrido; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Pediatric Associates is seeking a friendly and organized Medical Receptionist to greet patients and visitors, collect payments, and manage essential front-desk duties. The role includes updating demographics, verifying insurance, processing referrals, and coordinating follow-up appointments.

The ideal candidate will have 1+ year of medical office experience, strong communication skills, and the ability to maintain patient confidentiality in a fast-paced environment.

Competenze

• Proven customer service experience in a medical setting preferred.
• Strong grammar, spelling, and verbal skills.
• Able to learn Pediatric Associate procedures and protocols.
• Excellent phone skills and professional demeanor.
• Maintain patient confidentiality and professional boundaries.

Mansioni

• Check-in patients, update demographics and insurance information.
• Check-out patients and collect outstanding balances and provide visit summaries.
• Verify insurance and correct PCP/ pharmacy information.
• Post charges and payments; reconcile accounts.
• Scan and upload documents; manage patient records.
• Maintain waiting area and assist with smooth clinic flow.
• Participate in staff meetings and training.

Conoscenze

Customer service

Communication

Attention to detail

Phone etiquette

Clinical terminology

Descrizione del lavoro

Pediatric Associates is seeking a friendly and organized Medical Receptionist to greet patients and visitors, collect payments, and manage essential front-desk duties. The role includes updating demographics, verifying insurance, processing referrals, and coordinating follow-up appointments.

The ideal candidate will have 1+ year of medical office experience, strong communication skills, and the ability to maintain patient confidentiality in a fast-paced environment.