Pediatric Patient Services & Clinic Operations

Socket.dev; Bend (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401k and Profit sharing

Medical, Life, Vision and Dental

Employee Assistance Program (EAP)

Job summary

Central Oregon Pediatric Associates (COPA) is seeking a Patient Operations Specialist to enhance our pediatric clinic operations. In this role, you will engage warmly with patients, assist with scheduling, and manage patient registration while ensuring high standards of care and compliance with regulations.

Your important contributions will help create a welcoming environment for children and families, making a meaningful impact on their clinic experience.

Qualifications

• Three years of customer service experience required.
• Flexibility to work evenings, weekdays, and weekends as needed.
• Ability to work under pressure with minimal supervision.

Responsibilities

• Deliver exceptional customer service while greeting patients.
• Accurately manage patient registration and scheduling.
• Coordinate communication across departments for clinic operations.
• Maintain compliance with HIPAA and organizational standards.

Skills

Customer service

Communication skills

Bilingual (Spanish)

EMR experience

Computer skills

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Epic EMR

Job description

Central Oregon Pediatric Associates (COPA) is seeking a Patient Operations Specialist to enhance our pediatric clinic operations. In this role, you will engage warmly with patients, assist with scheduling, and manage patient registration while ensuring high standards of care and compliance with regulations.

Your important contributions will help create a welcoming environment for children and families, making a meaningful impact on their clinic experience.