Pediatric Patient Experience Coordinator

Central Oregon Pediatric Associates | COPA; Redmond (OR); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

401k and Profit sharing

HSA, HRA and FSA Enrollment

Medical, Life, Vision and Dental

Supplemental insurance Options

Pediatric Care Benefits

Employee Assistance Program (EAP)

Working with Amazing Kids

Job summary

Central Oregon Pediatric Associates (COPA) is seeking a Patient Operations Specialist to provide excellent customer service. You'll manage patient schedules, check-ins, and help families with our patient portal.

Ideal candidates will have customer service experience and be comfortable working in a fast-paced environment. COPA emphasizes a warm, inclusive atmosphere and offers comprehensive benefits, including health insurance, 401k, and developmental opportunities.

Qualifications

• At least three years of customer service experience is required.
• Clerical experience in a clinical setting is preferred.
• Ability to manage multiple tasks under pressure.

Responsibilities

• Deliver exceptional customer service while greeting patients.
• Accurately handle patient registration and scheduling.
• Manage administrative tasks and maintain HIPAA compliance.

Skills

Customer service

Clerical experience

Verbal skills

Computer skills

Bilingual Spanish/English

Education

High School diploma or equivalent

Tools

Epic EMR

Microsoft Office Suite

Job description

Central Oregon Pediatric Associates (COPA) is seeking a Patient Operations Specialist to provide excellent customer service. You'll manage patient schedules, check-ins, and help families with our patient portal.

Ideal candidates will have customer service experience and be comfortable working in a fast-paced environment. COPA emphasizes a warm, inclusive atmosphere and offers comprehensive benefits, including health insurance, 401k, and developmental opportunities.