Pediatric Front Office Concierge

Community Health Services; Greenville (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Community Health Services is seeking a Front Office Team Member in Greenville, TX to welcome patients, verify eligibility, and manage registrations at a pediatric health center. The role supports scheduling, insurance details, and payments while coordinating with clinical staff to maintain a positive patient experience.

Responsibilities include greeting families, handling co-pays, updating records in Epic, and ensuring accurate data entry for efficient clinic operations.

Qualifications

• Front desk or patient-facing experience preferred.
• Ability to explain insurance and billing processes clearly.
• Proficiency with patient registration and eligibility in Epic.
• Accurate cash handling and payment processing.
• Strong communication and problem-solving skills.

Responsibilities

• Greet patients and families in a professional, patient-centered manner.
• Assist with scheduling, insurance questions, and referrals.
• Verify identity and collect/deduct payments during check-in and checkout.
• Maintain accurate demographic and insurance data in Epic.
• Ensure smooth clinic flow by coordinating with clinical teams.

Skills

Greeting & Patient Service

Insurance & Scheduling

Epic Registration

Cash Handling

Conflict Resolution

Tools

Epic Systems

Job description

Community Health Services is seeking a Front Office Team Member in Greenville, TX to welcome patients, verify eligibility, and manage registrations at a pediatric health center. The role supports scheduling, insurance details, and payments while coordinating with clinical staff to maintain a positive patient experience.

Responsibilities include greeting families, handling co-pays, updating records in Epic, and ensuring accurate data entry for efficient clinic operations.