Pediatric Front Desk & Patient Concierge

BCD Health Partners LLC; Red Bank (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

BCD Health Partners LLC is seeking a friendly Front Desk Receptionist for our pediatric office. You will greet patients, manage check-in/check-out, and schedule appointments to maintain a smooth daily flow.

The role requires excellent customer service, multitasking in a busy setting, and strong communication. Training will be provided to ensure accurate insurance and payment processing, with a focus on creating a welcoming experience for families.

Qualifications

• Front desk receptionist experience preferred but training is available.
• Excellent customer service with a friendly demeanor.
• Ability to multitask in a fast-paced environment with attention to detail.
• Strong verbal and written communication skills.
• Proficient in using office systems and technology.

Responsibilities

• Greet patients and visitors warmly, creating a welcoming atmosphere.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and maintain the appointment calendar.
• Handle incoming calls, answer inquiries, and direct calls to appropriate staff.
• Collect and verify patient information, including demographics and insurance details.
• Process co-pays and payments.
• Maintain cleanliness and organization of the front desk area.

Skills

Customer service

Multitasking

Strong communication

Office software

Education

High school diploma

Tools

Office systems

Job description

BCD Health Partners LLC is seeking a friendly Front Desk Receptionist for our pediatric office. You will greet patients, manage check-in/check-out, and schedule appointments to maintain a smooth daily flow.

The role requires excellent customer service, multitasking in a busy setting, and strong communication. Training will be provided to ensure accurate insurance and payment processing, with a focus on creating a welcoming experience for families.