Front Office Specialist: Patient Scheduling & Billing

Texas Children's Hospital; The Woodlands (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Texas Children's Pediatrics is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, answer calls, and manage referrals and billing with accuracy. The role requires attention to detail, adherence to practice protocols, and the ability to work within a busy pediatric clinic environment.

Successful candidates will support the patient journey from check-in to billing, ensure eligibility verification, and maintain complete EHR documentation for provider use.

Qualifications

• H.S. Diploma or GED required and at least 1 year of related experience.
• Ability to schedule patients, greet visitors, and handle calls per protocol.
• Experience entering billing information and transmittal of claims.

Responsibilities

• Greet patients and visitors and assist with check in/out.
• Answer calls within three rings and direct per protocol.
• Document messages accurately in the system and route to correct area.
• Enter hospital charges into billing system with accuracy and timeliness.
• Verify patient eligibility for referral and document in the EHR.
• Schedule appointments and manage provider templates.
• Monitor billing queues and ensure corrections are completed.

Skills

Scheduling

Billing

Phone etiquette

Education

H.S. Diploma or GED Required

1 Year or More of Related Experience Required

Job description

Texas Children's Pediatrics is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, answer calls, and manage referrals and billing with accuracy. The role requires attention to detail, adherence to practice protocols, and the ability to work within a busy pediatric clinic environment.

Successful candidates will support the patient journey from check-in to billing, ensure eligibility verification, and maintain complete EHR documentation for provider use.