Pediatric Front Desk & Patient Experience Lead

PM Pediatric Care; New York (NY); Vor Ort; USD 25.000 - 34.000; Vollzeit

Zusammenfassung

PM Pediatric Care is seeking a Front Desk Associate to warmly welcome families, handle check-in, and manage registration with HIPAA compliance in a fast-paced pediatric setting.

You will coordinate patient flow, answer questions, support the medical team, and maintain accurate demographics and insurance information while delivering first-class service. Excellent communication and multitasking are essential, with flexibility for nearby-site coverage.

Qualifikationen

• Strong customer service and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Professional and friendly demeanor with a patient-centered approach.
• Excellent time management and multitasking abilities.

Aufgaben

• Greet families warmly in person and by phone.
• Register patients and collect demographic, insurance, and billing information with HIPAA compliance.
• Answer questions, provide guidance, and coordinate with clinical staff.
• Manage patient flow and front desk operations, including opening/closing duties.

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

PM Pediatric Care is seeking a Front Desk Associate to warmly welcome families, handle check-in, and manage registration with HIPAA compliance in a fast-paced pediatric setting.

You will coordinate patient flow, answer questions, support the medical team, and maintain accurate demographics and insurance information while delivering first-class service. Excellent communication and multitasking are essential, with flexibility for nearby-site coverage.