Pediatric Front Desk & Patient Care Coordinator

PM Pediatrics; Washington (District of Columbia); On-site; USD 23,000 - 39,000; Full time

Job summary

PM Pediatrics seeks a Front Desk Associate to welcome families and provide a First-class experience. You will greet, register patients, collect demographics and insurance info, and support the medical team with accurate, HIPAA-compliant admin work.

In a fast-paced, family-focused environment, you will handle multi-tasking, phone inquiries, and coordinating patient flow while upholding PM Pediatric Care’s core values and standards.

Qualifications

• High school diploma or GED required.
• Excellent customer service and telephone skills.
• Strong verbal and written communication.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greets families professionally in person and on the phone.
• Asks questions and collects demographics, insurance, and payment info.
• Maintains HIPAA privacy and confidentiality.
• Registers patients and updates records.
• Manages patient flow and waiting room experiences.
• Performs opening/closing duties and other tasks as needed.

Skills

Customer service

Communication skills

Time management

HIPAA compliance

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

PM Pediatrics seeks a Front Desk Associate to welcome families and provide a First-class experience. You will greet, register patients, collect demographics and insurance info, and support the medical team with accurate, HIPAA-compliant admin work.

In a fast-paced, family-focused environment, you will handle multi-tasking, phone inquiries, and coordinating patient flow while upholding PM Pediatric Care’s core values and standards.