Pediatric Front Desk & Patient Care Coordinator

Pediatric Associates; Florida; On-site; USD 19,000 - 28,000; Full time

Job summary

Pediatric Associates in Florida is seeking a friendly Greeter/Receptionist to welcome patients and visitors, answer calls, schedule appointments, and help with basic charting and front-desk tasks. The role requires a high school diploma and strong communication skills; prior medical office experience is preferred.

You’ll work with staff to ensure smooth patient flow and accurate documentation. Excellent customer service, confidentiality, and professional phone etiquette are essential as you

Qualifications

• High School Diploma or equivalent.
• Prefer experience in a medical office setting.
• Proficient grammar, spelling and verbal skills.
• Ability to maintain patient confidentiality.

Responsibilities

• Answer calls courteously and screen messages.
• Schedule appointments according to office policies.
• Greet patients and visitors and direct to the appropriate area.
• Check-in/check-out patients and collect payments per policy.
• Assist with chart retrieval and basic front-desk tasks.
• Maintain lobby area and assist with chart/documents management.
• Post charges/payments and reconcile balances as needed.

Skills

Customer service

Phone etiquette

Verbal communication

Written communication

Education

High School Diploma or equivalent

Tools

EHR system

Document management software

Job description

Pediatric Associates in Florida is seeking a friendly Greeter/Receptionist to welcome patients and visitors, answer calls, schedule appointments, and help with basic charting and front-desk tasks. The role requires a high school diploma and strong communication skills; prior medical office experience is preferred.

You’ll work with staff to ensure smooth patient flow and accurate documentation. Excellent customer service, confidentiality, and professional phone etiquette are essential as you