Pediatric Front Desk Coordinator (Hybrid/Remote)

Detroit Institute of Arts; Sebring (FL); Hybrid; USD 20,664,000 - 24,797,000; Full time

Job summary

Pediatric Associates Family of Companies is seeking a professional Medical Receptionist to greet patients and visitors, collect payments, and manage information at our Sebring offices. You will discharge patients with follow-up details and support various front desk tasks in a pediatric care setting.

The role emphasizes friendly customer service, accurate data entry, insurance verification, and collaboration with staff to ensure a smooth patient experience.

Qualifications

• Minimum 1 year experience in a medical office preferred.
• Good grammar, spelling, and verbal communication required.
• Ability to learn Pediatric Associates procedures and policies.

Responsibilities

• Check-in patients: update demographics, insurance, PCP, collect co-pays.
• Check-out patients: collect balances, provide visit summaries, referrals.
• Verify insurance status and contact patients if issues.
• Post charges and reconcile payments.
• Scan and upload documents.
• Sort and deliver mail and maintain a tidy waiting area.
• Participate in staff and educational meetings.

Skills

Customer service

Communication

Phone etiquette

Medical terminology

Confidentiality

Office procedures

Tools

Office equipment (scanner/printer/fax)

Job description

Pediatric Associates Family of Companies is seeking a professional Medical Receptionist to greet patients and visitors, collect payments, and manage information at our Sebring offices. You will discharge patients with follow-up details and support various front desk tasks in a pediatric care setting.

The role emphasizes friendly customer service, accurate data entry, insurance verification, and collaboration with staff to ensure a smooth patient experience.